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  1. Wakeo Help Center
  2. SHIPMENTS

SHIPMENTS

All about your shipments. You can also follow the connection status with all shipping lines and airlines at the following link: https://wakeo.notion.site/Connection-status-f672680b87cf4586bb80f2396ebc39cd

CO2

  • How to access the CO2 emissions analytics?
  • Why does my shipment not have its CO2 emissions calculated?
  • What is calculated by means of the CO2 option and how?
  • How do I check the carbon footprint on my shipments?

General shipment data

  • Can I see which are the latest shipments to be created in Wakeo?
  • My shipments dashboard
  • How do I access my shipments list?
  • Where is the general data of my shipment available (weight, parties, etc.)?

Editing

  • Can I update the departure or arrival dates of my shipment?
  • Can I modify the shipment information?
  • Can I modify the ports or addresses of my shipment?
  • Is it possible to upload documents related to my shipments?

Tracking

  • Why is there no tracking data related to my shipment?
  • How can I check which of my shipments are delayed?
  • What do the ‘ETA difference POD / Delivery’ options mean?
  • How can I check if my shipment’s ETA has changed?
  • Where can I see the initial date my shipment was scheduled to depart/arrive?
  • How can I see the detail of my shipment’s route?
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