Please note that if you want to access these calculations, you need to activate the CO2 option. For this, please contact the member of our Customer Excellence team dedicated to you.
It is crucially important that Wakeo has the weight of your container or goods in order to calculate the CO2 emissions of a shipment. Otherwise, the calculation will be less accurate. This information should therefore be mentioned for any shipment you require an emissions calculation.
As the calculation of emissions takes place once the shipment has arrived at its destination, it is important to note that as long as your shipment is in transit you will not have access to this information in the Analytics of your shipments. Only arrived shipments have CO2 emission calculations.
If your shipment has arrived and you expect to have a CO2 calculation for it and it does not appear, please contact our support teams.